This is a 30 minute virtual support service using Zoom Workplace Pro.

Virtual support offers a range of services to help users with various technical needs remotely:

• Software Assistance: Experts provide guidance on troubleshooting software issues, resolving errors, and optimizing software performance.
• Software Installs: Technicians assist with installing new software, ensuring compatibility, and configuring settings to meet user needs.
• Account Recovery: Support teams help recover lost or compromised accounts by guiding users through security protocols and password resets.
• Consultations: Virtual consultations offer personalized advice on technology choices, software solutions, and best practices tailored to individual or business needs.
• Website Maintenance: Professionals handle routine website updates, security checks, and performance optimization to keep websites running smoothly.

This is a 60 minute virtual support service using Zoom Workplace Pro.

Virtual support offers a range of services to help users with various technical needs remotely:

• Software Assistance: Experts provide guidance on troubleshooting software issues, resolving errors, and optimizing software performance.
• Software Installs: Technicians assist with installing new software, ensuring compatibility, and configuring settings to meet user needs.
• Account Recovery: Support teams help recover lost or compromised accounts by guiding users through security protocols and password resets.
• Consultations: Virtual consultations offer personalized advice on technology choices, software solutions, and best practices tailored to individual or business needs.
• Website Maintenance: Professionals handle routine website updates, security checks, and performance optimization to keep websites running smoothly.

Schedule a 60 minute on site support session.

These on-site services ensure that your technical issues are resolved efficiently and effectively, with the convenience of having a technician come to you. Whether you're setting up a new device, dealing with software or hardware failures, or facing network problems, our team is ready to assist you.

• Advanced software support: When dealing with complex software issues, such as application failures or the dreaded blue screen, physical access to the device is often necessary. These problems are frequently caused by missing system files or hardware failures. Our technicians will diagnose and resolve these issues directly, ensuring your system is restored to proper working order.
• Computer Installation or Repair: If your computer is experiencing memory issues, power failures, or other hardware problems, our on-site support can help. We handle repairs for a wide range of issues, although certain laptop components, like the CPU, may not be replaceable. To ensure our technicians are fully prepared, we ask that you provide detailed information about the problem when scheduling the appointment. For cost-effective repairs, consider dropping off your device at our service location, where we can work on it alongside other tasks, saving you time and money.
• Network Installation or Repair: We can troubleshoot any networking issue from a failing router to a network bridge involving multiple access points. Just let us know your situation when you book the appointment. We suggest you check your cables for tears or damage from pets, along with rebooting your modem or router before scheduling.
• New Device Setup: Whether it's a computer or a phone, this can be a daunting experience. Especially when numerous applications require additional configuration. This process is best handled in person, as remote assistance can only be provided after the initial login. Our on-site support ensures that your device is set up correctly and efficiently, allowing you to focus on getting started with minimal hassle.

Schedule a 90 minute on site support session.

These on-site services ensure that your technical issues are resolved efficiently and effectively, with the convenience of having a technician come to you. Whether you're setting up a new device, dealing with software or hardware failures, or facing network problems, our team is ready to assist you.

• Advanced software support: When dealing with complex software issues, such as application failures or the dreaded blue screen, physical access to the device is often necessary. These problems are frequently caused by missing system files or hardware failures. Our technicians will diagnose and resolve these issues directly, ensuring your system is restored to proper working order.
• Computer Installation or Repair: If your computer is experiencing memory issues, power failures, or other hardware problems, our on-site support can help. We handle repairs for a wide range of issues, although certain laptop components, like the CPU, may not be replaceable. To ensure our technicians are fully prepared, we ask that you provide detailed information about the problem when scheduling the appointment. For cost-effective repairs, consider dropping off your device at our service location, where we can work on it alongside other tasks, saving you time and money.
• Network Installation or Repair: We can troubleshoot any networking issue from a failing router to a network bridge involving multiple access points. Just let us know your situation when you book the appointment. We suggest you check your cables for tears or damage from pets, along with rebooting your modem or router before scheduling.
• New Device Setup: Whether it's a computer or a phone, this can be a daunting experience. Especially when numerous applications require additional configuration. This process is best handled in person, as remote assistance can only be provided after the initial login. Our on-site support ensures that your device is set up correctly and efficiently, allowing you to focus on getting started with minimal hassle.

This consultation is to help guide you or your business towards to productivity and success. Let us know what specifically you need or are struggling with and we will direct you to a solution tailored to your needs.

You can also call us any time at (602) 345-1757, or email cjpavlovich@pavshelpdesk.com. Leave a message with your name, phone number, and a brief description of what you need help with.

Ex: Hi I'm John Doe, my Dell laptop stopped booting up and I'd to have it diagnosed before I consider shopping for a new one.

Graphics Card Upgrade

Upgrading your graphics card (GPU) can drastically enhance visual performance, making it crucial for gaming, video editing, and 3D rendering. A newer, more powerful GPU allows for higher resolutions, better frame rates, and support for the latest visual technologies.

This service is only available for desktop computers.

Computer stopped working? There is a good chance that can repair it, or if you already have the replacement lined up then we can facilitate a data transfer to your new device, even if the old computer no longer turns on. This is not just an option for desktops, but laptops and some tablets as well. Prices somewhat vary depending on accessabillity of the storage drive. Desktops, for example, are typically faster to recover from than laptops.

This is a complete refresh of your computer that will return it to a brand new operating state. All viruses and unwanted software will be purged. All user data will be backed up and restored to a new installation of Windows. We manually install/upgrade all drivers and firmware on your system to ensure all on board devices are running optimally.

RAM (Random Access Memory)

Adding more RAM allows your computer to handle more tasks simultaneously and improves the speed of memory-intensive applications. It’s an essential upgrade for multitasking, gaming, and professional software like video editing or 3D modeling tools.

HDD to SSD (Hard Disk Drive to Solid-State Drive)

Upgrading from an HDD to an SSD provides a significant boost in system speed. SSDs are much faster than traditional HDDs, reducing boot times, speeding up application loading, and improving overall system responsiveness. This upgrade also enhances the durability of your storage solution, as SSDs have no moving parts.

These are typically done together because motherboards have specific socket sizes that change every few years. So if you upgrade one, the other often needs to be replaced as well.

Other reasons to upgrade

Performance Boost

Newer CPUs offer better performance, efficiency, and speed, which can improve overall system responsiveness and handle more demanding applications and games.

Compatibility with Newer Technologies

Upgrading to a newer motherboard allows you to take advantage of modern technologies, such as faster RAM, more storage options, and newer connectivity standards like USB 3.2 or PCIe 4.0.

Future-Proofing

A new motherboard and CPU ensure your system remains compatible with upcoming software and hardware, extending its usable life and keeping you up-to-date with technological advancements.

Improved Energy Efficiency

Modern CPUs and motherboards are designed to be more power-efficient, potentially reducing your system's energy consumption and heat generation.

Enhanced Features

Newer motherboards often come with better features, including improved BIOS/UEFI options, better onboard audio and networking, and additional expansion slots.

Cost effective or maximum performance, whichever route you choose we can make it happen. If you know some basics about what you want, feel free to select a few parts on pcpartpicker.com or just let us know what it will be used for and we will make some recommendations.

Other reasons to go custom...

Tailored Performance

You can choose components that exactly match your needs, whether it's for gaming, video editing, or everyday tasks. This ensures optimal performance for your specific use case.

Cost Efficiency

Custom builds allow you to allocate your budget wisely, investing more in critical components like the CPU or GPU and saving on others, which can often result in better value for your money compared to pre-built systems.

Quality Control

You have the freedom to select high-quality parts from reputable brands, ensuring reliability and longevity. This also gives you control over warranties for individual components.

Upgrade Flexibility

Custom PCs are easier to upgrade. You can replace or add components over time as needed, extending the lifespan of your system without the need to buy a whole new PC.

Aesthetics and Personalization

Building your own PC allows you to customize the look and feel, from the case design to lighting and cable management, creating a setup that reflects your personal style.